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Arrival & departure
Your room is available from 2.00 pm on day of arrival. Please vacate your room on day of departure by 10.00 am.
You're late? - please telephone us and let us know if you are going to arrive after 5.00 pm: +43 6414 207.
Internet access via Wi-Fi
Free Wi-Fi is available in the whole hotel.
Guests recommend us to new guests
The Alte Post recommendation bonus: If you can prove you have sent us a new guest, on your next stay at our Hotel Alte Post you receive a voucher to the value of € 50,00 per booking.
Bed & breakfast
If you book bed & breakfast € 10,00 per per person per night will be deducted from the half board price. Afternoon coffee and cake are included in summer.
Parking
You'll find plenty of parking spaces right in front of our 4 star hotel in Grossarl.
Facilities for wheelchair users
All public areas are accessible with a wheelchair. 1 room is specially designed for wheelchair users.
Facilities for allergy-sufferers
To ensure a carefree holiday, we provide bed linen suitable for allergy-sufferers. Some of our rooms have wooden flooring.
Dogs
€ 15,00 per night without food. Please note that dogs are not permitted in the restaurant or spa areas. We reserve the right to charge a cleaning fee of € 100,00. Thank you for your understanding!
New Year's Eve programme
Supplement for New Year's Eve (31.12.): € 50,00 per adult and € 35,00 per child (4 to 15 years), also when not partaking.
Children's reductions
According to season.
Resort taxes
Resort tax is not inlcuded. We charge € 1,10 per person per night until 30.11.2021, € 2,– per person per night from 01.12.2021, children under 15 years are free of charge.
Extra bed
Adults over 15 years sleeping in an extra bed receive a reduction of 25 %.
Deposit
To confirm your booking we require a deposit of € 100,00 per person to be transferred (free of charges for us) to the following bank account:
Raiffeisenbank Grossarl
IBAN: AT40 3501 9000 0001 0264
SWIFT: RVSA AT 2S019
You can also pay your deposit with credit card.
Payment
Preferred method of payment is in cash or with EC card. We also accept VISA and Mastercard.
Conditions of cancellation
- Up to 4 weeks before start of holiday: free of charge
- Up to 2 weeks before start of holiday: 50 % of total booking cost
- Up to 1 week before start of holiday: 70 % of total booking cost
- During the week prior to start of holiday: 90 % of total booking cost
Otherwise general conditions according to Austrian Hotel Regulations apply
Travel insurance
A booking is a purchase agreement. In the event of cancellation, late arrival or early departure cancellation fees will be charged. For this reason we recommend you take out travel insurance.
Miscellaneous
Rooms may vary slightly from the images and room plans shown. All prices in EURO. Errors and omissions excepted.
